Shipping policy
Processing Time All orders are processed within 5-7 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
- Standard Shipping (5–7 business days): $5.99
- Expedited Shipping (2–3 business days): $14.99
- Free standard shipping on all orders over $75
International Shipping We ship to over 28 countries worldwide. International orders typically arrive within 7–21 business days depending on the destination. International shipping rates are calculated at checkout.
Please note that customers are responsible for any customs fees, duties, or taxes imposed by their country. Isla & Fern is not responsible for delays due to customs.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at noahmoises12@icloud.com within 7 days of the expected delivery date and we'll make it right.